Privacy Policy


 

What information do we collect?
 

Savvy Palette collects information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey, or communication such as e-mail, or participate in another site feature.​

When ordering, or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information, or other information. You may, however, visit our site anonymously.

Savvy Palette also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.


How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To allow us to better service you in responding to your customer service requests.

To quickly process your transactions.

To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.


How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

 

When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are small files that a site, or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart.

 

They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies.

 

If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Savvy Palette Fine Art. 

 

It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section or just email us directly.  Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information.

Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on February 11, 2020.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.

 
Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

 

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright:


The entire content included in this site, including, but not limited to text, graphics, and artwork is copyrighted as a collective work under the United States, and other copyright laws, and is the property of Matthew R. Paden

 

Copyright 2017-2021 ALL RIGHTS RESERVED.

 

Permission is granted to electronically copy, and print hard copy portions of this site for the sole purpose of placing an order with Savvy Palette Fine Art, or purchasing Savvy Palette Fine Art products.

 

You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Savvy Palette Fine Art or to purchase Savvy Palette Fine Art products.

 

Any other use, including, but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Savvy Palette Fine Art. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

 
Shipping & Returns

Shipping charges are calculated automatically by the shopping cart at the time of checkout. Your shipping charges will depend on the weight of the items that you order, your shipping method, and your location.

Your items may arrive in different shipments. Depending on the type, quantity and weight of items in your order, we may pack and ship them in different packages to ensure they arrive on time and undamaged.

Domestic Orders

Orders can be shipped via U.S. Postal Service Priority Mail or FedEx. Most orders are processed within 2-3 days. Express orders (2 Day or Overnight) will be processed on the same day if they are placed by 2:00 pm CST on a business day. Orders placed after 2:00 pm CST will be processed on the following business day.

Orders sent to P.O. Boxes must be shipped by Priority Mail. FedEx and UPS will not deliver to P.O. Boxes.

If you provide inaccurate shipping information that must be corrected for FedEx to deliver your order, FedEx charges a rerouting fee of $10.00 which we will pass on to you.

International Orders

Orders shipped outside of the continental U.S. are sent by U.S. Mail.

OUR RETURN POLICY

We want you to be completely satisfied with your purchase. You can return the goods within 14 days of receipt for a refund (please note that the refund will exclude the shipping costs). You must email us or call us at 405-588-7192 in advance of your return to receive authorization from Savvy Palette. Once you receive authorization, the returned item must arrive back in our studio within the 14 days of authorization. The cost of returning the item will be your responsibility. When returning the item, you must ensure that it is not lost or damaged in transit. Please note that it can take up to 7 days for the item to reach its destination, so make sure you allow enough time. If you would like to exchange your purchase, please follow the normal return process and then place a new order online or contact us at 405-588-7192.

 

The item needs to be returned to Savvy Palette in its original packaging: Savvy Palette Fine ART P.O. Box ### Chickasha, OK 73018 

WHAT IF MY PURCHASE IS INCORRECT OR I RECEIVE THE WRONG PIECE?

Please call us immediately at 405-588-7192. Once we have received and checked the item and agree that it is faulty or wrong, we will refund you the full amount including the cost of delivery or ship you a new item.

HOW CAN I CANCEL MY ORDER

If you would like to cancel your order, please contact us immediately at 405-588-7192. If the order has already been processed, there may be a delay in canceling and refunding your order.

 
Payment Methods
 

Commissions

Can I Make Prints Of An Original Or Commission I purchase?


No. I retain full reproduction rights of my work, unless you purchase a licensing agreement that crealy states what and where you plan to distribute my art.




Can I Cancel A Commission Before Completion?


Yes, but you will loose your 50% deposit. This deposit covers materials bought for said commission and the work I have completed up to that point.




Why Does It Take 5-7 Weeks For A Commission?


Typically I have more then a couple projects I am working on at the same time. So depending on when you order a commission will determine how long it will take to complete. Best thing to do if you are seriously considering a comissioned piece is to book your request by paying the 50% deposit to get in on my schedule.




What Are Your Payment Terms?


For commissions I require a 50% deposit to put your custom request on my calendar. The remaining 50% will be do upon completion. but before official delivery of the final art.




What Form Of Payments Do You Accept?


I accept PayPal and most major credit cards. I invloice via email and this invoice can easily be paid with a credit card or PayPal.





Prints

What Are Giclées?


Giclée is a neologism coined in 1991 by printmaker Jack Duganne for fine art digital prints made on inkjet printers. The name was originally applied to fine art prints created on a modified Iris printer in a process invented in the late 1980s. It has since been used loosely to mean any fine-art printing, usually archival, printed by inkjet. It is often used by artists, galleries, and print shops to suggest high quality printing.




What Does Limited Edition Mean?


An issue of something collectible (such as books, art prints, or medals) that is advertised to be limited to a relatively small number of copies.




What Is A C.O.A.?


A certificate of authenticity (COA) is an important document that states an artwork is original, or a limited edition fine art print is authorized by the original artist.They include vital information about the artwork such as title, mediaum and date of creation and signed by the artist. They are highly sought after in the art aftermarket for true art collectors.




How Long Does It Take To Get A Print Made?


Becuase My prints are not pre-made I ask that you please allow 7-10 business days for shipping and handling of your new print. I persoanly make sure each print meets my deired ecpectations before shipping out to my clients.




Do You Offer Discounts If I Order More Then One Print?


Yes, as long as it is a print of the same image, same size I will offer special bulk rates when needed. For this to apply, client needs to order at least 10 prints to recieve a 15% discount. If client orders 20 prints they will recieve a 20% discount.




Do You Offer Wholesale Purchases From Corporate Art Consultants and Interior Designers?


Yes, please email info@savvypalette.com to request information.




What Id Your Print Edition Size?


Currently all my limited edition are set to 50. Signed & numbered they also include a C.O.A.





Artist

How Long Have You Been A Artist?


23 years and counting... I formed my current studio and brand Savvy Palette in 2017 and I have been working in this niche for the past 4 years.




Do You Paint In Any Other Style?


No. I specialize in a contemporary abstract style known as Spontaneous Realism. My brand is built around this paticular niche.




Are You Avaialble To Teach/Guest Speak?


Yes, I am and have done this often. Please email your request details and I will respond within 24-hours.




Can Gallery Curators & Art Dealers Contact You?


Yes. If you are a gallery curator, or professional art dealer and interested in buying, or showing my work in both group and solo shows please contact me with your details and I will respond as soon as I can.





Exhibitions

Where Would You Like To Show Your Work?


I am currently looking and interested in showing my work in the following cities. Austin, TX Denver, CO Portland, OR Seattle, WA Scottsdale, AZ New York, NY Los Angeles, CA Orlando, Fl





Journal


Original Art

Why Are Your Originals So Expensive?


I put a lot of time and effort into my originals and they are one-of-a-kind. I have studied and dedicated my life to being a professional artist and after many years I am able to create the pieces that I create today. Each of my pieces averages about 30-40 hours of painting time plus around 10 hours of research and study of the subjects I am painting. I also have to cover my over head expenses like any other business such as my canvas, paints, brushes and other materials. I also have to pay high commission fees when my work sales via galleries. These fees typically run between 30-50% of my asking price.




What Type Of Canvas Do You Paint On?


All my original work is painted on professional grade gallery wrapped canvas. I prefer to work on larger canvas size (36 x 48 x 1.5 in.) as it is easier for me to be more expressive in my brush strokes and palette knife marks.




Where Can Your Originals Be Found?


I have work in private and public displays in Oregon, Arizona, Oklahoma, Idaho, and Colorado.





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(405)588-7192 | info@savvypalette.com

© 2017 - 2021 by Matthew R. Paden. All Rights Reserved.